PRIVACY POLICY
Your information. What we collect, why we collect it and what happens to it.
Last updated: 11 August 2026
ACTiO[n] is a trading name of Lawrence Hayes. This privacy notice explains how ACTiO[n] collects and uses personal information when you contact us or register your interest through this website.
Who is responsible for your information?
The data controller is:
Lawrence Hayes
trading as ACTiO[n]
4 Clayton Street
Newport
NP19 7AU
Email: info@actio-n.com
What information we collect
When you contact ACTiO[n] or register your interest, we may collect:
your name;
your email address;
your telephone number, if you choose to provide it;
the ACTiO[n] activities you are interested in;
information you include in a message to us; and
records of our correspondence with you.
We may also receive limited technical information generated when you use the website where this is necessary for the website to operate securely and correctly.
Why we use your information
We use your information to respond to enquiries, manage expressions of interest, provide information about ACTiO[n] activities you have asked about, organise workshops or coaching where appropriate, and administer the project.
Where you specifically choose to receive occasional ACTiO[n] updates, we will use your email address for that purpose.
Our lawful basis
We process information submitted through the contact form because it is necessary for us to respond to your request and manage the steps you have asked us to take.
Where you separately opt in to receive occasional ACTiO[n] updates, we rely on your consent. You can withdraw that consent at any time by contacting us.
How long we keep your information
We keep personal information only for as long as it is reasonably needed for the purpose for which it was collected and to meet any legal or administrative requirements.
Expressions of interest that do not lead to an ongoing ACTiO[n] relationship will normally be reviewed and deleted when they are no longer relevant.
If you have opted in to occasional email updates, we may retain the information needed to provide those updates until you unsubscribe or withdraw your consent.
Who we share information with
We do not sell your personal information.
Information may be processed by trusted service providers used to operate the website, email or other administrative systems where this is necessary to provide those services.
We may also disclose information where we are legally required to do so.
Your rights
Data protection law gives you rights over your personal information. Depending on the circumstances, these may include the right to ask for access to your information, correction of inaccurate information, deletion of information, restriction of its use, or to object to certain uses.
Where we rely on consent, you can withdraw that consent at any time.
To exercise your rights, contact info@actio-n.com.
You also have the right to raise a concern with the Information Commissioner’s Office (ICO).
Changes to this privacy notice
We may update this privacy notice as ACTiO[n] develops or if the way we use personal information changes. The latest version will always be published on this page.
Contact
If you have any questions about this privacy notice or how ACTiO[n] uses your information, contact:
info@actio-n.com
